Adding Attachments to Your Record

After your application has been submitted, you will be able to upload additional documentation to your case.  The system will automatically notify your case manager for immediate processing.  If the case is currently under review, and the customer portal prevents you from uploading additional documentation, please contact the case manager to determine the best approach for providing those files.  If your case has completed the review, contact your case manager since the ability to upload files will most likely be disabled.

1.  Once your record is open, click the Files tab (or Files & Reviews tab if available).add_attachments_01

2.  Click the Add Files button under the Files section.

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3.  Scroll down in the list and select the Add File link located next to the file type being uploaded.
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4.  In the Open screen, select the file and click the Open button.add_attachments_04
5.  Select the Add link in the Add Files screen.add_attachments_05


If you have any questions or still have issues finding your application, please contact the Building Department at (561) 799-4100 for further assistance.