Saving Application

To accommodate those customers who may have extraordinarily long online applications, Civic Access grants city customers the ability to save your work as a draft.  This will allow you to log back into the system later to complete the application.  Additionally, the system can create templates based on a previously completed application.   See the appropriate guide in our Civic Access series for more information.

How to save as a draft

1.During the course of an application, on any step click the Save Draft button at the bottom.save_draft_01
2.

The button should immediately grey out and change to say "Draft saved" if completed correctly.

save_draft_02
3.At this point, you can opt to continue with application or navigate elsewhere in the portal.

Continue with your application

1.First click the Home button.save_draft_03
2.Click your profile name in the upper right side of the screen to display a drop-down menu and select Saved Work.save_draft_04
3.Select the My Drafts tab.save_draft_05
4.In the My Drafts results section, click the Resume button.save_draft_06
5.Civic Access will refresh the screen back to the first step of the application.save_draft_07
6.Click through each step to verify information is correct.
7.Even if you had previously completed the signature page, loading from a draft will require this page to be filled in again.complete_application_15
8.

Review application information and click submit if correct.


complete_application_16

Remove existing drafts

1.From the Civic Access home page, select the Saved Work option from the profile drop-down menu located in the upper right side of the screen.
save_draft_08
2.Select the My Drafts tab.
save_draft_09
3.From the results section of the page, find the draft you wish to remove, and click the Delete button.
save_draft_10
If you have any questions or still have issues finding your application, please contact the Building Department at (561) 799-4100 for further assistance